OS/2 Warp FAQ List (20 Feb 95)


Inf-HTML [About][Toc][Index] 0.9b (c) 1995 Peter Childs


(3.11) Internet Connection


How do I connect my OS/2 Warp PC to the Internet? 
The following information is adapted from a chapter appearing in the 
forthcoming book Internet Secrets from IDG Books, a comprehensive guide to 
the Internet. 
IBM's flagship software for PCs, OS/2 Warp, ships with a BonusPak of full 
fledged 32-bit applications, including a suite of Internet access 
applications.  This section describes those capabilities, why you might 
choose OS/2 Warp to connect to the Internet, and how to configure and 
customize some of the special features found in the OS/2 Warp Internet 
Connection. 

What is OS/2 Warp's Internet Connection? 
The Internet Connection supplied with the basic OS/2 Warp package provides 
everything you need to access the Internet using a direct dial-up SLIP or 
PPP connection.  There are two modem dialers supplied with the package. 
 One registers you with the IBM Global Network (currently the only 
worldwide dial-up Internet service provider) and the other lets you sign 
onto any third party provider of your choice.  Three free hours of 
Internet access on the IBM Global Network are provided with every copy of 
OS/2 Warp. 
OS/2 Warp's BonusPak also includes Person to Person, Video IN, Multimedia 
Viewer, and other applications which enhance the capabilities of the 
Internet Connection software.  Person to Person allows you to engage in 
"conference calls" on your PC, where you can exchange information using a 
shared chalkboard and even broadcast video signals if you have a high 
speed connection and the necessary hardware.  Whatever you copy into your 
chalkboard (such as a Lotus 1-2-3 spreadsheet) is seen by others in your 
Person to Person conference.  Participants can draw lines, add text, point 
to items, and annotate inside the shared chalkboard window.  Person to 
Person works over many types of networks, including the Internet 
Connection.  Video IN allows you to record video clips from a VCR, 
laserdisc player, or other video signal using any of several video capture 
adapters for your PC.  However, even if you do not have a video capture 
card, you can use OS/2 Warp's Video IN to create animated weather 
sequences, for example, like those you see on television as part of the 
weather forecast.  You can use the Internet Connection to download weather 
maps of your favorite part of the world, then assemble those weather maps 
into a movie using Video IN.  Multimedia Viewer extends OS/2 Warp's 
multimedia capabilities so that you can view and collect several image 
types (such as Kodak Photo CD, TIFF, GIF, Targa, and others) as well as 
play back audio files from other systems (such as the Sun .AU format), 
file types which are common on the Internet. 
OS/2 Warp has several key benefits, all by itself, which make it a 
powerful platform for accessing the Internet.  One of OS/2's key strengths 
for years has been its ability to reliably handle communications 
(including modem traffic) in the background along with other tasks.  OS/2 
Warp provides true preemptive multitasking and multithreading (often 
called "real multitasking").  Other operating environments, including 
Microsoft Windows and Macintosh System 7, provide cooperative 
multitasking.  The difference is that OS/2 Warp, and not individual 
applications, is in charge of your PC's processor.  In a cooperative 
multitasking system, if one programmer writes one application which does 
not yield control of your PC's processor back to the operating system in 
timely fashion, everything else stops running.  Unfortunately that failure 
happens all too often.  With OS/2 Warp, you can reliably and confidently 
download a file from the Internet using ftp, browse the World Wide Web 
using the IBM Web Explorer, format a diskette, print a document using your 
favorite word processor, and still run other DOS, Windows, and OS/2 
applications.  File transfers will not abort, and connections won't be 
dropped, simply because you try to go do something else. 
With OS/2 Warp, you are encouraged to go spend your time doing other 
things while receiving information from the Internet (or doing anything 
else, for that matter).  That capability allows you to save a lot of 
online time (and charges), because you can have several tasks running at 
once.  (Many OS/2 Warp users, for example, run two or more copies of the 
IBM Web Explorer simultaneously.  While one is retrieving a page from the 
World Wide Web, the other can be read, without in any way disturbing any 
other task.)  Preemptive multitasking also means that OS/2 Warp can be 
used just as easily as a server, delivering information over the Internet 
as requested.  OS/2 Warp systems are used as ftp, gopher, and even World 
Wide Web servers, for example. 
Finally, many "Internet in a Box" packages are sold in software 
dealerships, often for $100 or more.  The entire OS/2 Warp package, 
including the BonusPak with the Internet Connection, is typically priced 
at $79 or less.  The user community for OS/2 Warp is active, enthusiastic, 
and fast growing, and you can get help, advice, and assistance from 
members of that community through the Internet, even on a real time basis. 


Installation 
The Internet Connection (and other BonusPak applications) comes on a 
separate set of diskettes (or CD-ROM) in the OS/2 Warp package.  Inside 
the BonusPak box you'll find a brief manual explaining each of the 
BonusPak applications and how to install them.  A common installation 
program is provided (INSTALL.CMD) which you should ordinarily use.  Select 
those applications you wish to install, one-by-one, from the common 
installation program. 
If you have the CD-ROM version of the OS/2 Warp BonusPak, be sure to 
select the correct version for the country where you live.  The BonusPak 
CD-ROM contains directories (such as US for United States and NO for 
Norway) for the various countries of the world.  Run INSTALL.CMD from the 
correct directory. 
Note that you do not have to shutdown and reboot your PC until after you 
have installed all the BonusPak applications you wish to use, after you 
have exited the common installation program.  You do not need to reboot 
after installing each single application. 
To shutdown your OS/2 Warp PC, either: 
  1. Move the mouse pointer so that it is pointing anywhere on the desktop 
     background.  Tap the right (second) mouse button.  Select Shutdown. 
      Or, 
  2. Click on the Shutdown button (can also be a little picture of a PC 
     with a moon on the screen) located on the LaunchPad. 
 
 A proper shutdown will assure that all the changes you have made to your 
 desktop will be saved. 
 
 Registering with the IBM Global Network 
 Even if you plan to use a third party Internet provider, you should 
 register with the IBM Global Network to use your three hours of free 
 time.  The Internet Connection software is designed to be upgraded over a 
 modem, and the IBM Global Network will automatically update your OS/2 
 Warp Internet Connection to the latest version when you first sign on. 
  Plus, you can download the IBM Web Explorer (a free World Wide Web 
 browser for OS/2 Warp) by double clicking on the Retrieve Software 
 Updates icon, located in your IBM Internet Connection for OS/2 folder. 
  If for some reason you do not wish to sign onto the IBM Global Network, 
 you can retrieve the latest version of the Internet Connection software 
 and the Web Explorer via anonymous ftp from ftp.ibm.net. 
 The latest rate information for your country is provided when you sign on 
 to the IBM Global Network.  When the rates are displayed, you are given 
 the opportunity to then proceed with sign on or abort.  Generally 
 speaking, IBM Global Network's rates are attractive if you either travel 
 from place to place (and need local access to the Internet from two or 
 more cities, especially abroad) or if you must dial long distance (and 
 incur extra charges) to dial another Internet service provider.  If you 
 live in a major metropolitan area, well served by other Internet service 
 providers, and you rarely (if ever) need access to the Internet from 
 other cities, you might want to investigate other providers (which may be 
 less expensive). 
 After you have installed the Internet Connection and restarted your OS/2 
 Warp PC, you should see a folder called IBM Information Superhighway on 
 your desktop.  Double click on this folder to open it, then double click 
 on the IBM Internet Connection for OS/2 folder.  Inside you will see a 
 folder called IBM Internet Customer Services.  Double click on this 
 folder, then double click on the Registration icon located inside. 
  Follow the instructions provided to sign on.  Make sure your modem is 
 turned on and working.  If you do not know which type of modem you have, 
 just choose Default.  Make sure you select the correct speed for your 
 modem.  A V.32bis modem, for example, usually will work best set to 
 19,200 bps. 
 If you ever need help accessing the IBM Global Network, double click on 
 the Customer Assistance icon (located inside the IBM Internet Customer 
 Services folder), and click on the Ask for help button.  Telephone 
 numbers and other ways of reaching IBM Global Network support worldwide 
 are provided. 
 Be sure to write down your account information (especially your 
 password).  You will need your password every time you wish to sign on to 
 the IBM Global Network to access the Internet.  You can sign on to the 
 IBM Global Network using the IBM Internet Dialer program (in your IBM 
 Internet Connection for OS/2 folder) or by double clicking on any of the 
 available applications (such as Gopher). 
 You can modify the settings for your modem, local access number, and 
 other settings from the Dialer.  Start the Internet Dialer, then click on 
 the Cancel button to prevent your modem from dialing.  A second window, 
 which provides information on the commands send to your modem, will pop 
 up.  Just click on the settings button, and an OS/2 settings notebook for 
 the Dialer will then appear.  This settings notebook is a common fixture 
 in OS/2 Warp, and it is used for altering the properties of virtually any 
 object.  Click on the tabs of the notebook to switch among categories of 
 settings, and click on the arrows in the lower right of the notebook to 
 flip pages back and forth. 
 
 Internet Connection Applications 
 The key Internet applications are included with OS/2 Warp's Internet 
 Connection.  They include Gopher, NewsReader/2, Ultimedia Mail/2 Lite, 
 telnet, telnet 3270, and ftp.  (The IBM Web Explorer is available for 
 download using the Retrieve Software Updates program.)  These 
 applications are straightforward counterparts to versions for other 
 platforms.  However, there are some special features unique to OS/2 Warp. 
 
 NewsReader/2 
 The Internet Connection's NewsReader/2 is a graphical application to 
 access NNTP (Network News Transport Protocol) Internet news servers. 
  This application communicates with the news server over your connection 
 with the Internet provider to receive messages contained in the 7,000 
 plus forums found on the Internet.  Facilities are provided for reading 
 messages, posting or mailing replies, using your favorite text editor, 
 and even decoding so-called Rot13 messages, which is an encoding method 
 often used by people who wish to provide mild protection against 
 accidental reading of a message.  For example, Rot13 can be used to 
 encode messages which contain information about the plot in a new movie, 
 including its conclusion, and you as a reader have to go through the task 
 of directing NewsReader/2 to decode the Rot13 text if you want the 
 information. 
 Note:  NewsReader/2 is not a "threaded" newsreader, meaning that it does 
 not provide total flexibility over following "chains" of messages by 
 subject.  However, you can achieve nearly the same effect by changing 
 NewsReader/2's settings to sort newsgroups by subject. 
 Note:  Many Internet messages are intended to be viewed on dumb 
 terminals, where the characters on a given line can line up exactly with 
 characters located on lines below.  People often construct elaborate (or 
 not so elaborate) text "drawings," using vertical bars, dashes, and other 
 characters to create boxes and other shapes, lines, and pictures.  These 
 features will not display correctly unless you are using a monospaced (as 
 opposed to proportionally spaced) typeface.  In NewsReader/2, you can 
 select either the System VIO or System Monospaced screen fonts (in your 
 choice of sizes) to get better results when viewing messages that contain 
 these features. 
 The first time you start NewsReader/2, you will be prompted to obtain the 
 full list of available newsgroups.  Allow NewsReader/2 to fetch this 
 list, but go ahead and use some of the other Internet Connection 
 applications while the list is downloading. 
 Ultimedia Mail/2 Lite 
 This mailer is POP compliant, so you can use it with any Internet service 
 provider which provides a POP mail server.  It also supports MIME mail, 
 so you can easily send and receive binary attachments to e-mail 
 (including multimedia files, Kodak Photo CD images, etc). 
 The Ultimedia Mail/2 Lite folder contains the various parts of this 
 e-mail application.  To check whether you have received any electronic 
 mail, simply double click on the In-basket icon.  After Ultimedia Mail 
 has connected to the server, any e-mail in your in-box will be displayed 
 with some basic information (subject, author, etc).  The icon to the left 
 of each piece of mail may contain a number inside.  If so, it indicates 
 that the message has not only a text part, but also attachments (such as 
 binary files).  The number indicates the total number of parts contained 
 in that piece of e-mail (the main text counts as one part).  Simply 
 double click on a piece of e-mail to open and read it.  A menu is 
 available for each piece of e-mail.  Simply point to the piece of e-mail 
 and tap the right (second) mouse button.  You can use this menu to delete 
 e-mail that you do not wish to read, for example. 
 Note:  Use the sample e-mail that the IBM Global Network sends you to 
 practice reading, editing, and deleting Internet electronic mail. 
 You can save e-mail in folders, collecting related pieces of mail in any 
 chosen categories.  Mail that you send is automatically saved in its own 
 folder so that you have a record of correspondence with other people.  To 
 draft a new piece of e-mail (and send it to someone else), double click 
 on the New Letter icon.  The main window for composing e-mail will then 
 appear. 
 Note:   Every time you connect to your Internet service provider, be sure 
 to check your In-basket.  You will not be automatically notified that you 
 have e-mail waiting.  However, most POP mail servers will hold your 
 e-mail for long periods of time, so if you do not remember to check, your 
 mail won't be lost just because you hang up. 
 Note:  Ultimedia Mail Lite supports drag-and-drop extensively.  To attach 
 a file or picture to a new letter, for example, simply drag the file or 
 picture to the rectangular area to the left of the message entry area. 
  To save a file attached to received e-mail, drag out of the rectangular 
 area to the desktop or a folder. 
 When you use the IBM Global Network to access the Internet, your e-mail 
 address is username@ibm.net, where "username" is whatever name IBM 
 assigned to you when you registered.  You can give this Internet address 
 out to other people, and they can send e-mail to you from anywhere in the 
 world. 
 telnet and telnet 3270 
 The templates for these applications are located in the Application 
 Templates folder (located in the IBM Internet Connection for OS/2 
 folder).  To create a telnet session, for example, simply "tear off" one 
 of the telnet templates and drag it to any other folder (or to the 
 desktop).  Remember that OS/2 Warp, by default, uses the second (right) 
 mouse button to drag and drop.  Then fill in the host information with 
 the name of the system you wish to reach using telnet.  The telnet 3270 
 (for accessing mainframe computers across the Internet) and ftp templates 
 work similarly.  If you don't want to create an icon for every system you 
 log onto, use the telnet, telnet 3270, and ftp icons located in the 
 Internet Utilities folder. 
 You can cut and paste using the Internet Connection's telnet and telnet 
 3270 applications.  (The telnet 3270 icon is used for accessing IBM 
 mainframe systems over the Internet.  For example, you can reach the IBM 
 OS/2 BBS subscription service and other IBMLink services by using telnet 
 3270 to connect to ibmlink.advantis.net.)  Command line (character mode) 
 versions of these applications are available as well (from any OS/2 
 command line, full screen or windowed). 
 Note:  The telnet and telnet 3270 applications do not include built-in 
 file transfer capabilities.  If the system you wish to connect to 
 supports it, simply open another window and use ftp to transfer files. 
  However, some systems will not allow ftp for sending and receiving files 
 (CompuServe, for example, which is reachable by using telnet to connect 
 to compuserve.com).  If so, you may wish to use the freely available 
 C-Kermit for OS/2 as a replacement for telnet.  C-Kermit, and many other 
 OS/2 Warp Internet packages, are available from the ftp sites listed 
 below. 
 ftp 
 The OS/2 Warp Internet Connection comes with both command line (character 
 mode) and graphical versions of ftp (file transfer program) for sending 
 and receiving files from various servers on the Internet.  (Popular ftp 
 servers for OS/2 software are listed below.) 
 The graphical version (FTPPM) first presents a window which prompts you 
 for login information (such as user name and password).  Many servers are 
 so-called "anonymous" servers (meaning that a user name of "anonymous" 
 will allow you to log on and retrieve any files located in public 
 directories).  You should, however, still enter your e-mail address as a 
 password.  (Some anonymous ftp servers even require it.)  Ordinarily you 
 can leave the Account entry blank; some systems (primarily IBM 
 mainframes) may require it, but most do not. 
 The main FTPPM window has two primary sections.  At the top you will see 
 a view of your own PC's hard disk, and you can navigate through 
 directories and select files just as you would with most other 
 applications.  In the section below, you will see a directory listing 
 from the remote ftp server, and you can navigate through its directories 
 very similarly. 
 There are two common pitfalls encountered by first time users of FTPPM. 
  The most common is forgetting to select the correct file type before 
 transferring a file.  There are two file types available: ASCII (plain 
 text) and binary.  The default is ASCII, but the default may not be 
 appropriate depending on the type of file you are trying to send or 
 receive.  Also, you should remember that most remote ftp servers are case 
 sensitive (so if you have to type a file name, be sure the case you type 
 matches its directory listing, letter for letter).  Finally, be sure that 
 you have indicated where you want files to go when you download files 
 from remote servers.  Otherwise, FTPPM is likely to place them in the 
 root directory on your PC's hard disk, and you may not want them there. 
 Gopher 
 Gopher is supplied with OS/2 Warp and provides the ability to navigate 
 through a set of servers on the Internet which are all interconnected. 
  You can double click on menus and files listed in your Gopher window to 
 navigate across various Internet servers.  Weather maps, software, 
 library catalogs, and much more are available. 
 OS/2's Gopher is quite straightfoward.  You can readily distinguish 
 between files and submenus by looking at the icons to the left of each 
 menu item.  Submenus are indicated by gopher icons.  If you double click 
 on a submenu, you will get a window with a new set of options displayed. 
 Note:  Gopher will, by default, create a new window when your menu 
 selection takes you to another server.  You can use this fact to speed up 
 your searches, because you can go back to the original window and select 
 another menu option to branch off in a different direction.  In fact, as 
 with other applications on OS/2 Warp, you can use other Gopher windows 
 while one is still downloading information from a server.  To get a list 
 of all the open Gopher windows, simply bring up the OS/2 Warp Window List 
 by pressing CTRL-ESC. 
 IBM Web Explorer 
 The IBM Web Explorer is a free, downloadable addition to your Internet 
 Connection.  You can install it on your system by double clicking on the 
 Retrieve Software Updates icon. 
 The Web Explorer, like Mosaic and other browsers, is designed to access 
 the Internet's World Wide Web.  It is a fully multithreaded browser, 
 meaning that it can receive multiple incoming streams of information 
 simultaneously.  This multithreaded design speeds up retrieval of WWW 
 pages. 
 You can configure the Web Explorer to use practically any external 
 program for viewing various file types (audio, video, pictures, etc). 
  However, by default the Web Explorer will use both internal viewers and 
 (if installed) the BonusPak's Multimedia Viewer, to handle the wide 
 variety of file types stored in WWW pages.  Many of these file types are 
 not native to the PC, and the Multimedia Viewer can convert such files to 
 PC readable formats.  (For example, Sun .AU audio files are very common, 
 and the Multimedia Viewer includes support for listening to these audio 
 files.) 
 Because the World Wide Web is highly graphical, you will get best results 
 by using the Web Explorer on a display with 256 colors or more.  Also, 
 WWW pages can be large (and take lots of time to download).  However, 
 there are many ways you can make your time on the World Wide Web much 
 more efficient using the Web Explorer.  These tips include: 
  1. Use two (or more) copies of the Web Explorer simultaneously.  While 
     one is downloading a page, you can be reading and selecting a link in 
     another.  By default, OS/2 Warp will not start multiple copies of any 
     object simply by double clicking on its icon again.  To change this 
     default behavior, simply point the mouse pointer at the Web Explorer 
     program object, tap the right (second) mouse button, then select 
     Settings.  The familiar OS/2 settings notebook will appear.  Click on 
     the Window tab, and change the object open behavior to open another 
     window.  Close the settings notebook, then double click on the Web 
     Explorer icon to launch another copy. 
  2. Use the QuickList feature to save favorite pages you have visited. 
      The Web Map feature can help you track where you've been. 
  3. Save pictures and even entire WWW pages using OS/2 Warp's 
     drag-and-drop features.  The pictures and other elements in a WWW 
     page, as viewed by the IBM Web Explorer, are objects.  Using the 
     right (second) mouse button, you can drag and drop a picture of 
     Barney the Dinosaur, for example, to your OS/2 Warp desktop or any 
     folder to save it.  You can use this method to rapidly create an 
     animated weather sequence from weather maps (in tandem with the 
     BonusPak's Video IN application).  Be careful, though, that you do 
     not violate any copyright restrictions. 
 
 
 Resources on the Internet for OS/2 Warp Users 
 You can receive help, information, tips and techniques, and other 
 assistance using OS/2 Warp through the Internet.  The OS/2 Warp community 
 on the Internet is large and friendly.  Here are just some of the places 
 to visit: 
 Newsgroups 
 comp.os.os2.misc
 comp.os.os2.advocacy
 comp.os.os2.apps
 comp.os.os2.networking.misc
 comp.os.os2.networking.tcp-ip
 comp.os.os2.programmer.oop
 comp.os.os2.programmer.tools
 comp.os.os2.programmer.porting
 comp.os.os2.programmer.misc
 comp.os.os2.games
 comp.os.os2.setup
 comp.os.os2.bugs
 comp.os.os2.beta
 comp.os.os2.announce
 comp.binaries.os2
 comp.lang.rexx
  
 anonymous ftp 
 ftp-os2.cdrom.com
 ftp-os2.nmsu.edu
 software.watson.ibm.com
  
 gopher 
 index.almaden.ibm.com
  
 World Wide Web 
 http://www.ibm.com
 http://www.ibm.net
 http://www.mit.edu:8001/activities/os2
  
 Internet Relay Chat (IRC) 
 #os/2
  
 
 Popular Additions to the Internet Connection 
 You can retrieve free and low cost software to add to your OS/2 Warp 
 system from the anonymous ftp sites listed above.  Here are some of the 
 most popular: 
 Name           Description 
 
 C-Kermit       Used as a replacement for telnet, providing Kermit file 
                transfer capabilities 
 NetSuite       A collection of popular Internet applications (ftp, 
                gopher, news reader) 
 IRC/2          Internet Relay Chat for OS/2 Warp 
 GoServe        An IBM-written Gopher server for OS/2 Warp; takes 
                advantage of REXX 
 OS2HTTPD       A World Wide Web server for OS/2 Warp 
 P2P-FT         A file transfer capability for OS/2 Warp's Person to 
                Person application 
 
 More applications are being written and released with each passing month, 
 so consult the OS/2 newsgroups and ftp sites for the latest. 
 You can also use any Windows Internet software with OS/2 Warp's Internet 
 Connection.  The Internet Connection includes WinSock support (using the 
 WINSOCK.DLL file).  Please be sure, though, that the WINSOCK.DLL file 
 supplied by the Internet Connection is the only file by that name on your 
 PC's hard disk. 
 
 Using Third Party Dial-Up Internet Providers 
 You need not use the IBM Global Network to access the Internet with OS/2 
 Warp.  (However, three hours of free access is free time, and you should 
 use it at least to get the latest versions of Internet software.)  The 
 Internet Connection (after using the Retrieve Software Updates program) 
 supports connections to almost any third party Internet service provider 
 using the standard SLIP or PPP protocols.  The dialer even supports 
 scripting using OS/2's built-in REXX programming language, so it can 
 respond to any given login procedure used by your preferred Internet 
 provider.  (A sample script, ANNEX.CMD, is provided with the Internet 
 Connection to get you started.  Consult the online help for complete 
 information on how to create such a script.  In most cases, though, 
 either you will not need a special script or your Internet service 
 provider of choice has the necessary information you need to get 
 connected.  Be sure to ask your provider for instructions using OS/2 Warp 
 to connect.) 
 The Dial Other Internet Providers icon is located in the Internet 
 Utilities folder and is the application used (instead of the IBM Internet 
 Dialer) to access third party providers.  You can place several different 
 providers (and dial-up access numbers) in the Dial Other... directory. 
  Be sure to select SLIP, CSLIP (SLIP with VJ compression), or PPP 
 protocol, as appropriate.  Once connected to your Internet provider, all 
 the Internet Connection applications will operate exactly the same way, 
 provided the numeric Internet addresses for the various servers required 
 (nameserver, POP mail server, etc.) are correctly configured. 
 
 Using OS/2 Warp's Internet Connection with a Network Card 
 See (0.4) Special Report on OS/2 Warp. 
 At the time of this writing, IBM has started testing a release of OS/2 
 Warp with additional bundled applications (including full support for 
 ethernet, Token Ring, and other network cards) formerly sold separately. 
  This so-called "OS/2 Warp for Networks" is scheduled for release 
 sometime in the first half of 1995.  The larger BonusPak, with the extra 
 networking software, will be available as an upgrade for base OS/2 Warp 
 as well. 
 
 Related information: 
 (0.4) Special Report on OS/2 Warp 
 (3.8) Networking Products 
  

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